Tuesday, 8 September 2015

Topic 7- Relationship Building

The message or quote I got from this week was:

"You know you need to create content but what does that really mean?"
Many companies see social media as one giant scoreboard: the team with the most fans or followers wins, but this is definitely not the case, think about how many business pages do you follow and just let them sit there, how many business pages do you interact with?


Now SocialMediaExaminer.com points out 26 steps to creating a content so I looked through and pulled out the ones that I thought were important:
so these are Amy's 11 steps-

1.     Align Content Development With Social Media Metrics and Goals:

a.     Understand the goals of your company’s social media content delivery to help you develop a more attainable strategy.

2.     Create Your Content Strategy With a Big-Brand Mindset

a.     Find where their customers talk and “go deep.”

b.     Create content that people want to talk about

c.     Use social media to listen to customers.

3.     Concentrate on Increasing Daily Updates

a.     Frequency: Post around 5-10 times a day on Twitter and 1-4 times a day on Facebook for optimal outcome.

b.     Timing: Almost all research studies highlight the main work hours from 8 am to 8 pm as good times to tweet and post to Facebook.

c.     Multiple sites: Post to multiple social sites, in addition to your own blog or website.

4.      Delve Into Data From Social Media Channels

a.     Data from social channels (e.g., Twitter, Facebook, LinkedIn, Google+ and blogs) can be overwhelming unless you have clear goals to guide what you’re looking for and what you’ll do with the information once you find it.

5.     Engage in Real Interactions

a.     Be available to your audience in real time, when you can have more meaningful back-and-forth conversations.
 

6.     Get to know the New Google Analytics Social Reports:

a.     Google‘s new standalone reports, Data Hub Activity and Trackbacks, give marketers more in-depth insights into social networks and how users respond to a business’s content.

7.     Look to the Future of Social Media

a.     The question of social media’s ability to capture leads has been at the forefront of marketers’ minds from the beginning. Twitter is the latest network to offer an approach that will let marketers be more proactive with lead generation cards.

8.     Network in All the Right Places

a.     Follow your customers and prospects so you can network in all the right places.

9.     Present Your Human Side With Photos

a.     Photos and other types of visual content are highly shareable on social networks. Pam Moore suggests that when you post photos of your team, it helps to show your business as a human brand and build relationships with your community.


10.  Question Readers for More Engagement

a.     Questions are a good example of engaging content and have become a frequent go-to tactic, especially on platforms such as Facebook.

b.     Pure fan engagement questions to help tap into the interests and lifestyles of your fans.

c.     Market and competitive analysis questions to generate conversations and engage with possible leads who are interested in buying that product.

d.     Product/service feedback questions that can serve as a fast focus group to find what people like most and what areas you can expand into.

 

11.  Strengthen In-Person Events With Social Media Promotion

a.     Engage—encourage potential attendees to interact with you early on by crowdsourcing feedback.

b.     Intrigue—create an event page on event listing sites (e.g., Facebook events, Eventbrite).

c.     Invigorate potential attendees with videos, blog posts, press releases, Twitter list of attendees, etc.

d.     Integrate—pick a hashtag for the event to get people talking.

e.     Inform—ask attendees to vote on session suggestions via text messages, consider QR codes on badges.

f.      Propagate—stream live video of your event.

g.     Aggregate—spread the conference presentations as widely as possible; use email links on your website and publish on SlideShare.
 




References
http://www.socialmediaexaminer.com/26-tips-to-create-a-strong-social-media-content-strategy/

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